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  2. Account management
  3. Managing users & data flows

Upload my files via API, SFTP or email

If you prefer not to upload files directly on the platform, Manaos allows users to set up API, SFTP or email flows to facilitate file uploading.

 

Setting up your API or SFTP flow:

  1. Email support@manaos.com with your request to set up an API data flow and include:
    First Name, LAST NAME Email-address Mobile number IT lead* or Business Lead**
    John, SMITH john.smith@greeninsurance.com +330111111111 IT lead
    Jane, SMITH jean.smith@greeninsurance.com +330111111111 Business lead
    * Your must indicate an IT lead so that we can coordinate the setup of your new flow
     ** The Business lead will be the person notified once inventories are received on the Manaos platform
  2. Manaos will email your IT leads with the necessary information to set up the API flow
  3. Once the flow is up and running, the Business lead will receive an email notification after every processed file
  4. In case of error on a file, the Business lead will receive a notification and will be invited to log into the Manaos platform to download the error log and correct the file 

Setting up your email flow:

  1. Email support@manaos.com with the users authorised to send files to Manaos:
    First Name, LAST NAME Email-address Mobile number Business Lead*
    John, SMITH john.smith@greeninsurance.com +330111111111 Business lead
    Jane, SMITH jean.smith@greeninsurance.com +330111111111  
    *The Business lead will be the person notified once inventories are received on the Manaos platform
  2. Our support team will send you an email with the new Manaos email address to which your team will email inventories​
  3. In case of error, the Business lead will receive a notification and will be invited to log into the Manaos platform to download the error log and correct your file 

You can monitor file processing at any time by logging onto our platform.

 

Related articles:

Understanding your error log report

Security of API, SFTP or Email "in" flows